Terms

Good terms makes a happy mind

We try to keep our terms as flexible as possible. Variations of the below terms can apply on a case by case basis.
OUR TERMS & CONDITIONS

Water & Electric

Depending on the length of the stay, the guest might be liable for electricity and water bills but that is always communicated well before booking. See more below under "Terms & Conditions" where you also find the applicable fees for water and electric.

Cleaning

Keeping the apartments clean is a must and we arrange mandatory cleaning for a low cost of only 950THB and added on top of the charged rent.

Rental Payments

All rental payments are to be made prior to arrival and can be paid using various secure Contact us for payment arrangements for your rental. Longer stays are associated with required deposits. Please see below under "Terms & Conditions".

Holiday Rental in the Heart of Pattaya - Our Rental Terms and Conditions - Book Online on www.citygardentower.net
READ OUR FULL TERMS & CONDITIONS

(Last Updated: Aug 25, 2021)

Payments

• All payments are due immediately upon booking (for direct bookings on our website or direct contact)

• Bookings are not final until payment has been received or proof of payment has been received (for direct bookings on our website or direct contact)

• Bookings are being held for a maximum of two (2) days depending on the time until actual check-in (for direct bookings on our website or direct contact).

• Final price might vary depending on length of stay and will be confirmed with the guest prior to actual booking (for direct bookings on our website or direct contact).

• Payments made for any 3rd party services, such as private airport transfers, excursions, day-trips, etc , are paid directly to the vendor and is not included in the rental cost paid to us.

• For payments made via PayPal Invoice, using your existing PayPal balance, or cards being used for payment via PayPal, we add on a payment fee of 3%-4% which is the payment fee charged by PayPal to us.

Payment Options

Please click here for available payment options.

Cancellation Policy

• Please check the cancellation policy pre-booking if you book via a third party website such as Booking.com

• For bookings made directly with us, via our website or direct contact, are generally non-refundable but refunds can be granted on a case by case basis and a fair refund policy basis at our sole discretion.

• For clarity, we are always very fair in our refund policy and a refund can be granted partially or in full.

Granted Refunds

If a refund has been granted, the following fees and terms apply:

Administration Fees

25% of the total booking price with a minimum of €25 plus any fees related to the transfer of funds.

- Rearranging Already Booked Dates

• Subject to availability, we can rearrange the dates for your stay to be earlier, or later, than the original check-in date but any discount given for the initial booked stay will be null and void and the advertised rack rates on the website on the date of re-booking, for the new dates, will apply without exceptions.

• Any difference in the total price due to rearranging the booked dates as described above will have to be paid and received before the booking is considered confirmed as described in our terms.

• A rebooking fee of €30 will apply to any kind of rescheduling of already booked date(s). Should the rebooking fee not be paid in full, the already booked dates will be available to the guest. No refund will be given if the guest does not check-in (no-show).

Required Information From The Guest

• Passport copy for the person that booked matching the name of the reservation and payment

• We need a copy of the required identification a minimum of five (5) days prior to arrival sent to us via the message center on the booking website that you have booked with or via email to us.

• Agreed check-in / check-out arrangements as specified under below five (5) days prior to arrival.

Check-In / Check-Out Time – Regular Hours

• Check-in starts at 3PM - 9PM unless otherwise agreed in writing prior to arrival

• Check-out is at 9AM - 12PM at the latest unless otherwise agree in writing prior to arrival

• Arrangements for check-in / check-out must be made at least five (5) days prior to arrival

Check-In / Check-Out Time – Non-Regular Hours

• Must be agreed upon in writing

• It is the guests responsibility to bring the apartment number enabling the guest to obtain the key from the reception / doorman / security

• If you wish to check-in and/or check-out, during odd hours outside of the above mentioned regular hours, there is an additional fee of €30/per check-in and/or check-out.

• Should you want to check-in before 3PM on the date of your check-in date, an additional day will be charged.

• Should you want to check-out after 12PM on the day of your check-out, an additional day will be charged.

• This is subject to availability, on a case by case basis and needs to be paid in cash upon arrival if agreed in writing before your check-in

Reporting of Problems

• We are taking no responsibility whatsoever for any problems that might occur for check-ins / check-outs on non-regular hours as our staff are not there and the staff available is not working for us.
Reporting of Problems

• Any problems / defects / complaints should be sent to us immediately after arrival by email.

• Any problems / defects / complaints that should have been reported immediately, or during stay, will not be considered a matter of such importance it should be subject for a negative review or a full/partial refund.

Minimum / Maximum Stay

• Minimum stay is 1 night(s)

• There are no maximum stay

No Shows

• Bookings that results in No-Shows for guests that have booked directly with us are non-refundable.

• For No-Shows for bookings vi a third party website such as Booking.com, other conditions might apply so please check the conditions pre-booking applied for that particular website.

Electricity, Cleaning, Laundry, Water & Utilities

• For longer stays, determined from case to case but well communicated with the guest, the guest will have to pay for the utilities.

• Cleaning only: 1,200THB

Cleaning Fee

• A mandatory one-time cleaning fee of 1,200THB (or the equivalent in USD/EUR) per stay is added to the total cost (for direct bookings on our website or direct contact).

• A mandatory one-time cleaning fee per stay is added to the total cost for bookings on any 3rd party websites such as Booking.com, Expedia, etc.

• The cleaning includes one (1) cleaning AFTER your stay. During your stay, no cleaning will be carried out unless you order such from us, or in the reception, at extra charge.

WIFI

• The actual WIFI is not provided by us. We do not take any responsibility for neither uptime, reliability nor the speeds for the WIFI provided on site.

• WIFI credentials will be provided by the front desk and is free of charge.

Bedsheets, Towels & Linens

One set of towels, bed sheets and linens for two (2) persons are being provided for each stay no matter the length of the actual stay.

Laundry services are not included but can be provided by asking the front desk.

Inspection of the Apartment(s)

A video is taken just before check-in showing the state of the apartment and a video is also taken just after the guest(s) check-out.

The purpose is to show the state of the apartment that are being delivered to the guest(s) and the state of the apartment left by the guest(s) for the purpose of disputing any claims on cleanliness, quality, broken furniture/items in the apartment before, and after, the guest(s) stay.

Damages

• The booking party (guest) are being held personally responsible for any damages to the apartment and/or its furniture, equipment, hardware, etc.

• Any damages will be reported to the 3rd party booking platform if the booking took place via such.

• If there are serious damages, or refusal to compensate the damages, the police will be called.

• Inspection of the apartment(s) are mandatory prior to check-out

Reviews & Wrongful Claims

We welcome any kind of review and all reviews will be responded to.
Should there be a bad review, we immediately start a thorough investigation and respond to the guest(s) accordingly either by email and/or in response to any review posted on the Internet.

We will not accept any unwarranted claims or inaccurate reviews for the sole purpose to obtain a full/partial refund.

All such reviews and/or claims will be met forcefully and will be reported to the 3rd party booking platform if the booking took place via such.

Miscellaneous

• Smoking is allowed on the balcony but never inside. Smoking inside will be seen as damages to the apartment and the guest will be held liable for sanitation of the apartment and the costs related to the same.

• We accept no liability whatsoever for any services provided by a third party company such as for the private airport transfers, excursions, day-trips, etc.

• No parties or loudness in our apartments are allowed

• Cleanliness required

• Respect fellow neighbours and staff on site

• Max two (2)persons in each apartment unless otherwise agreed beforehand in writing

• Max four (4) persons in our large Sheraton Plaza apartment unless otherwise agreed beforehand in writing


Selected rental condos at City Garden Tower in Pattaya

An exciting experience, perfect locations
  • Sea View Condo For Rent & Sale @ City Garden Tower in Pattaya - Book Your Stay Online - www.citygardentower.net -

    High-Floor One Bedroom Luxury Sea View Condo with Free WIFI for Short Term Rental

    Room Details
    • Guests: 2
    • Children: 1
    • Room Size: 44 m²
    • Bed Size(s): 1 King Size - 180x200cm
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    Rates from ฿1,299.00 per nightView Room Details
  • Sea View Condo For Rent & Sale @ City Garden Tower in Pattaya - Book Your Stay Online - www.citygardentower.net -

    High-Floor One Bedroom Luxury Condo with Free WIFI For Long Term Rental (180 Days Minimum)

    Room Details
    • Guests: 2
    • Children: 1
    • Room Size: 44 m²
    • Bed Size(s): 1 King Size - 180x200cm
    • Room Type: ,
    ฿1,760.00 ฿999.00 per nightView Room Details

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Terms & Conditions
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Terms & Conditions
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Read our terms and condition when renting our sea view holiday rental in the very heart of Pattaya at City Garden Tower. Book your stay at City Garden Tower 2317 in Pattaya online today.
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City Garden Tower Pattaya
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Fancy A Stay in a short-term rental condo with sea views?

X

City Garden Tower – Sea View – Unit 2317

Short-Term Rental May 1 – Oct 31

From 1,299 Thai Baht/day

Short-Term Rental Nov 1 – April 30

From 1,760 Thai Baht/day

Short-Term Rental Dec 15 – Jan 15

From 2,370 Thai Baht/day

Long-Term Rental (min 180 days)

999THB/day

Daily price can be higher during:

• Christmas and New Year
• Chinese New Year
• High-Season

Please use the date picker on this website to choose your dates to see the preliminary price.

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• Mandatory one-time cleaning fee for one (1) cleaning done before your stay: 1,200 Thai Baht

•• Fee for early check-ins / late check-outs (outside of regular hours) covering costs for arranging keys with security/other, extra gas and staff time, extra trips for visiting guests the following day for checklist, etc; 1,200 Thai Baht per check-in/check-out + an extra days stay needs to be booked accordingly.

••• The apartment is freshly cleaned and delivered with one-set of fresh linens and towels upon check-in.

City Garden Tower – Sea View – Unit 2317

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